Returns and Refunds

Overview<\/h2>

We strive for your satisfaction with your purchases. This policy explains how returns, exchanges, and refunds work for orders through our site. Service bookings or digital goods may be subject to different rules — see the terms presented at purchase.<\/p>

Eligibility<\/h2>

Products must be returned in their original, unused condition, with tags and packaging where applicable, unless the product is defective or not as described. Certain categories (such as perishable, customized, or health-sensitive items) may not be returnable where required by law or as stated at checkout.<\/p>

Return Window<\/h2>

You can request a return within the period stated at checkout or in the order confirmation (such as 14 or 30 days from delivery), or as consumer laws in your jurisdiction require. The period starts from the date you receive the goods unless otherwise stated by law.<\/p>

How to Initiate a Return<\/h2>

Contact us via the channel indicated on our site or by replying to the order confirmation. Please include the order number and reason for return. We may provide you with a return authorization or label or instructions. Unauthorized returns may be refused or delayed.<\/p>

Refunds<\/h2>

After we receive and inspect the returned product, we will notify you of the approval or rejection. Approved refunds are processed to the original payment method unless otherwise agreed. Refund timing may depend on your bank or card issuer. Original shipping fees are typically non-refundable unless the return is due to our error or a product defect.<\/p>

Exchanges<\/h2>

Where we offer exchanges, availability of the alternative is confirmed after receiving the return. Price differences and shipping fees may apply.<\/p>

Defective or Incorrect Products<\/h2>

If you receive a damaged, defective, or incorrect product, contact us immediately with photos if possible. We will arrange for repair, replacement, or refund as applicable by law.<\/p>

Return Shipping Costs<\/h2>

Unless the return is due to our error or a defect, you may bear the cost of return shipping. If we provide a prepaid label, we may deduct the cost from the refund where our policies state so.<\/p>

Non-Returnable Products<\/h2>

Products marked as final sale, gift cards, or explicitly excluded at purchase are not returnable unless required by law.<\/p>

Contact<\/h2>

For questions about returns and refunds, use the contact details on our site or order confirmation.<\/p>

Disclaimer<\/h2>

Customize this policy for your products, regions, and legal obligations. This template is not legal advice.<\/p>